As you know, moving can be a rough experience, with all the details to worry about. I would like to thank you and Cristina at Frazao for making the transition much smoother. We have been with you for a while now and always appreciate the top notch service you have given us. Yours is one firm that a person is always available to speak with us, rather than a computer or automated phone system. I appreciate the level of service we have received from Frazao in the past with regard to very competitive rates and quick response to any questions or concerns. You all have been wonderful with the latest move as well. You were able to move our insurance from one house to the next with ease and our comfort level with your entire staff is high!
Thank you again for being there when we need you, even if it is for the loss of my favorite tanzanite ring~
Jani and Scott - New Canaan
Thank you for being reliable and effective! We a very pleased by your services and would not change a thing. We constantly refer people to your agency. When we need a a certificate of insurance you are so punctual. You are as valued to us as we are to you.
Sincerely, Annette - Shelton
I have been extremely satisfied from when I first called you for a quote and with how that was handled: in a very professional manner and an easy to understand outline listing coverage and cost. Besides the fact that I'm saving two to four thousand dollars a year by switching to your company. Another added benefit that I especially enjoy, due to the nature of my work, is the ability to communicate via e-mail in the evenings and know that I will always receive a response. It is so much easier than playing telephone tag. Another plus is your office location. With something as important as insurance, which secures the safety and well being of my family, its a comfort to know that should the need arise, you are nearby for assistance.
I'll let you know how the windshield worked out.
Thank you very much, Jerry - Trumbull
I just wanted to thank you for all of the attention you have given to my accounts over the years that I have been with The Frazao Agency. I currently have both personal and business insurance accounts with your agency.
Being in the security industry, I cannot afford to gamble with my insurance coverage and I know that whenever I call, I get prompt courteous service from you and your entire staff. It gives me a great sense of security to know that I will not have any hassles and can get answers to my questions the first time I ask. Changes are handled, it seems, instantly, and I never have to follow up. Having all of my insurance handled by one agency also makes things so much easier for me. It just simplifies my life a little bit. 1 know that my coverage is complete, and that you are all just phone call away.
My best, Rudolf - Trumbull
